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Monday, June 03, 2002 Go to this day's page

books   klogs  


O'Reilly Safari introduces Amrit Tiwana's The Knowledge Management Toolkit, 2nd edition, coming from Prentice Hall PTR later this month.

I'm hungry for a similar book written in a Quick & Dirty style:

  • Small, practical steps that earn trust for KM efforts.
  • Projects teams finish in a week.
  • Projects teams finish.
  • Easily measurable payback in 5 weeks.
  • Free and cheap first-rate tools.
  • Scripts for the stories you need to tell and conversations you need to have.
  • Ways to brag about success.

I want ways to get KM in under the IT radar, within first line supervisor signature authority.

Maybe I should write it.

Their blurb for the first edition:

The only "how-to" guide for building an enterprise knowledge management system! Until now, implementing Knowledge Management (KM) has been like nailing jelly to the wall-but not anymore! The Knowledge Management Toolkit delivers hands-on techniques and tools for making KM happen at your company. You’ll learn exactly how to use KM to make sure that every key decision is fully informed as you build on your existing intranet, data warehouse, and project management investments. 

(Two exclamation points!) 

The KM Toolkit is IT-centric, assuming computing is central to KM solutions.

It builds on a 4-stage, 10-step knowledge management roadmap.

  • Infrastructural evaluation

    1. Analyze existing infrastructure
    2. Align knowledge management and business strategy
  • KM system analysis, design, and development

    1. Design the knowledge management architecture and integrate existing infrastructure
    2. Audit and analyze existing knowledge
    3. Design the knowledge management team
    4. Create the knowledge management blueprint
    5. Develop the knowledge management system
  • Deployment

    1. Deploy with RDI methodology
    2. Change management, culture, reward structure design, and choice of the CKO
  • Performance Evaluation

    1. Measure results of knowledge management, devise ROI metrics, and evaluate system performance

This covers the bases if you're in a large organization that uses formal planning and justification. A place where people use the word "process" more than "work." If you need to CYA or are part of a consulting practice, this book's roadmap may be for you.

See also:

Click here to send an email to the editor of this weblog. ( comments) # 572 9:59:42 PM G! DayPop!source

 



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Updated: 4/28/2003; 11:08:39 PM

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