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What tools do you need to explain your product? To make your case? To guide decision making? To boilerplate deployment and maintenance? "/>				<outline text=""/>				<outline text="You are a Manager who wants to bootstrap knowledge management on a shoe string. What tools do you want to avoid risks, pave the way for success, and to make the whole process fun? "/>				<outline text="Here is a partial list of what a klogging tool vendor's marketing department might produce."/>				<outline text=""/>				<outline text="&lt;A href=&quot;http://subhonker6.userland.com/rcsPublic/mailto?usernum=0100827&quot;&gt;Suggestions?&lt;/A&gt;"/>				</outline>			<outline text="&lt;b&gt;Why does Klogging work? &lt;/b&gt;">				<outline text="whitepaper. Includes case studies and measures of success. "/>				<outline text="Klogging meets some knowledge management goals. ">					<outline text="Personal Memory">						<outline text="Control = Freedom to write"/>						<outline text="Memory = Accessible History + Views"/>						<outline text="Voice = Experience + Judgement "/>						<outline text="Ease = Usage "/>						</outline>					<outline text="Emergent Knowledge">						<outline text="Many voices, each unique, contribute to the body of knowledge. "/>						<outline text="Interactions and social behavior produce second-order results; whole greater than sum of the parts"/>						<outline text="The body of observation grows daily. It is the base for pattern analysis, trend detection, memetic propagation."/>						<outline text="Marketplace of ideas. Klogs' narrative form and easy citation by linking encourages discussion and debate. "/>						</outline>					<outline text="Community Identity">						<outline text="Out of everyone in the world, you choose some to know better than the rest. "/>						<outline text="Self organizing and affiliating. "/>						<outline text="Meaning, wisdom emerge. "/>						</outline>					</outline>				<outline text="Klogging overcomes previously experienced problems.">					<outline text="&lt;a href=&quot;http://dijest.editthispage.com/klogs/deadlykmsins&quot;&gt;Klogging vs. the 11 Deadly KM Sins&lt;/a&gt;">						<outline text="http://dijest.editthispage.com/klogs/deadlykmsins"/>						</outline>					<outline text="&quot;&lt;a href=&quot;http://www.alise.org/nondiscuss/conf00_Davenport-Cronin_paper.htm &quot;&gt;Drift or Shift&lt;/a&gt;&quot;, Fahey and Prusak, 1998">						<outline text="http://www.alise.org/nondiscuss/conf00_Davenport-Cronin_paper.htm  "/>						<outline text="http://216.239.35.100/search?q=cache:HcDTeml3oCwC:www.alise.org/nondiscuss/conf00_Davenport-Cronin_paper.htm"/>						</outline>					<outline text="Motivation"/>					<outline text="Context"/>					<outline text="Memory"/>					<outline text="Usability"/>					</outline>				<outline text="Klogging rewards people for doing what comes naturally.">					<outline text="People tell stories. They observe what's going on and comment. They narrate their lives to themselves. They seek recognition and approval from others. They connect with each other. They try to matter, to influence their surroundings, to control a little of their world. "/>					<outline text="Klogging gives people places to do this. Sanctioned places, safe and comfortable. "/>					</outline>				<outline text="&lt;A href=&quot;http://subhonker6.userland.com/rcsPublic/mailto?usernum=0100827&quot;&gt;Suggestions?&lt;/A&gt;"/>				</outline>			<outline text="&lt;b&gt;How do I deploy a klogging at my organization?&lt;/b&gt;">				<outline text="&lt;b&gt;Klogging Deployment Project Plan. &lt;/b&gt;">					<outline text="See my project management templates page. " type="link" url="http://dijest.editthispage.com/tools/pm/">						<outline text="Work Breakdown Structure (wbs). Stages and tasks in a model project.">							<outline text="Plan">								<outline text="Get Project Preapproval"/>								<outline text="Assess Requirements"/>								<outline text="Design Solution"/>								<outline text="Get Project Approval"/>								</outline>							<outline text="Pilot"/>							<outline text="Rollout"/>							<outline text="Control"/>							</outline>						</outline>					<outline text="Tim Jarrett suggests &lt;a href=&quot;http://jarretthousenorth.editthispage.com/2002/04/18#a847&quot;&gt;three approaches to deployment at a university&lt;/a&gt;: ">						<outline text="There are three ways to do it that I can see, each with its own merits and disadvantages: ">							<outline text="&lt;b&gt;Centralized push.&lt;/b&gt; Have Sloan’s IT services folks set up a Radio Community Server and put Radio on every first year MBA’s laptop. "/>							<outline text="&lt;b&gt;In the classroom. &lt;/b&gt;Have a few professors start using Radio as a knowledge sharing mechanism and put part of the class participation grade for their students in how well they use their weblogs. ">								<outline text="Approach #2 might have some legs. There are some classes, including the introduction to IT class, a few of the marketing classes, and a class being taught on virtual communities, with which Radio is a natural fit. You might get the professors on board pretty quickly, with the students doing exercises in Radio for a semester. "/>								</outline>							<outline text="&lt;b&gt;&lt;b&gt;From the grassroots.&lt;/b&gt;&lt;/b&gt; Have a few bleeding edge folks get their sleeves up and evangelize it. "/>							</outline>						<outline text="Phil &gt; Let's see if we can adapt this to other organizations.  ">							<outline text="User referrals. ">								<outline text="A grassroots approach. Seed early adopters with the tool. Listen carefully for hot buttons. Probe for their serious problems and experiment with how the tool makes things better. "/>								</outline>							<outline text="Pilot projects. ">								<outline text="Like any pilot, you want to: ">									<outline text="prove your solution works,  "/>									<outline text="discover which features and practices: ">										<outline text="generated the most value, "/>										<outline text="provoked the strongest positive emotional response"/>										</outline>									<outline text="learn the best ways to use it in this environment."/>									</outline>								</outline>							<outline text="Standard deployment. ">								<outline text="Well understood. Bullet proof for newbies, stimulate learning curve behavior, minimize life cycle costs. "/>								</outline>							</outline>						</outline>					<outline text=""/>					</outline>				<outline text="&lt;b&gt;What does a complete klogging configuration look like?&lt;/b&gt;">					<outline text="Two designs: More Centralized and More Decentralized. "/>					<outline text="More Centralized:">						<outline text="Klogging Server:">							<outline text="Apache web server"/>							<outline text="UserLand Manila"/>							<outline text="UserLand Radio Community Server"/>							</outline>						<outline text="Search Server: Google and DayPop"/>						</outline>					<outline text="More Decentralized:">						<outline text="Radio UserLand on the Desktop">							<outline text="Assure 1gig free disk"/>							<outline text="Automate backup"/>							</outline>						<outline text="Klogging Server"/>						<outline text="Klogging Server:">							<outline text="Apache web server"/>							<outline text="UserLand Manila"/>							<outline text="UserLand Radio Community Server"/>							</outline>						<outline text="Search Server: Google and DayPop"/>						</outline>					</outline>				</outline>			<outline text="&lt;b&gt;How do I justify a klogging project?&lt;/b&gt;">				<outline text="&lt;b&gt;Economic justification spreadsheets. &lt;/b&gt;">					<outline text="Project implementation costs. "/>					<outline text="Life cycle costs (Total Cost of Ownership). "/>					<outline text="Savings estimates. "/>					<outline text="Issues addressed. "/>					<outline text="Payback and ROI calculations. "/>					<outline text="Organizational distribution of costs."/>					<outline text=""/>					</outline>				<outline text="Soft justification talking points."/>				<outline text=""/>				<outline text="&lt;A href=&quot;http://subhonker6.userland.com/rcsPublic/mailto?usernum=0100827&quot;&gt;Suggestions?&lt;/A&gt;"/>				</outline>			<outline text="&lt;b&gt;What does a klogging newbie need to know?&lt;/b&gt;">				<outline text="&lt;b&gt;About klogging. &lt;/b&gt;">					<outline text="Here is your new klog account. What is in it for you? For your team and company? How to get started? A day in the life of klogger.   "/>					</outline>				<outline text="&lt;b&gt;About my online persona.&lt;/b&gt;">					<outline text="You are what you klog. "/>					</outline>				<outline text="WIIFM - What's In It For Me?"/>				<outline text="&lt;b&gt;What we get out of it&lt;/b&gt;">					<outline text="Getting to know you: Personal branding"/>					<outline text="Putting your experience and ideas and wisdom into words with the least effort"/>					<outline text="Project communication"/>					<outline text="Process communication"/>					<outline text="Continuous Learning"/>					</outline>				<outline text="&lt;b&gt;Everyday communication&lt;/b&gt; ">					<outline text="Professional Life">						<outline text="Meeting agendas"/>						<outline text="Conference reports"/>						<outline text="Books and articles read"/>						<outline text="Work observations"/>						</outline>					<outline text="Promises Promises">						<outline text="Publish commitments you make"/>						<outline text="Publish commitments others make"/>						</outline>					<outline text="CYA memo">						<outline text="For the record..."/>						<outline text="Postmarked"/>						</outline>					<outline text="After Action Report">						<outline text="What was our objective?"/>						<outline text="What were our results?"/>						<outline text="Why were they different?"/>						<outline text="What lessons can we draw?"/>						</outline>					<outline text="A Balanced Life">						<outline text="Bowling"/>						<outline text="Cat pictures"/>						<outline text="Family "/>						<outline text="&lt;i&gt;Cultural sensitivity&lt;/i&gt;"/>						</outline>					<outline text=""/>					</outline>				<outline text="Organization klogging policies."/>				<outline text=""/>				<outline text="&lt;A href=&quot;http://subhonker6.userland.com/rcsPublic/mailto?usernum=0100827&quot;&gt;Suggestions?&lt;/A&gt;"/>				</outline>			<outline text="&lt;b&gt;What policies does klogging affect?&lt;/b&gt;">				<outline text="&lt;b&gt;An approach to klogging policy.&lt;/b&gt;">					<outline text="&lt;b&gt;The tension.&lt;/b&gt;">						<outline text="&lt;a href=&quot;http://radio.weblogs.com/0101039/2002/03/12.html#a233&quot;&gt;Mark Woods&lt;/a&gt; says: ">							<outline text="&quot;As webloggers, especially corporate webloggers, we must take responsibility for what we publish; ensuring its integrity, ensuring its accuracy, and presenting other points of view.&quot;"/>							</outline>						<outline text="In Mark's essay, &lt;a href=&quot;http://radio.weblogs.com/0101039/stories/misc/barriersToKLogs.html&quot;&gt;Will Corporate Legal Groups Present a Barrier to K-Logs?&lt;/a&gt;, he says: ">							<outline text="&quot;They prefer Joe Somebody not write unreviewed pages to be posted on internal websites. At our company, they don't want anybody publishing pages without some kind of formal approval or legal review process.&quot; "/>							</outline>						<outline text="&lt;a href=&quot;http://svore.home.mindspring.com/2002/03/11.html#a333&quot;&gt;Steven Vore&lt;/a&gt; says :">							<outline text="&quot;I don't see the difference between using a weblog or using any other method of employee-publishing.&quot; "/>							</outline>						<outline text="Steven is right, blogging is just another form of expression. So what do you do? "/>						<outline text="[illustration: line drawing of the pillage of Alexandria and another of a formal edwardian supper. "/>						<outline text="How do you strike a balance that encourages thinking, communication, and collaboration while managing risks? "/>						</outline>					<outline text="&lt;b&gt;Start with existing policy.&lt;/b&gt;">						<outline text="This is just a flavor of what you do today. So start with your current policies and revise. "/>						</outline>					<outline text="Charter a team to write the policy">						<outline text="People to include in your policy conversation:">							<outline text="Legal "/>							<outline text="HR Compliance, Recruiting, "/>							<outline text="IT Security, IT webmaster"/>							<outline text="Training"/>							<outline text="Marketing communications"/>							</outline>						<outline text="The objective">							<outline text="To:">								<outline text="Write and publish a klogging policy"/>								</outline>							<outline text="In a way that:">								<outline text="Is as simple as possible, but no simpler"/>								<outline text="Is simple to read, clear, and practical to do"/>								<outline text="Is consistent with existing policy and laws"/>								<outline text="Reflects how people really use blogging and klogging tools"/>								<outline text="Is competitive "/>								<outline text="Is consistent with best klogging practices"/>								<outline text="Is completed in one week"/>								</outline>							<outline text="So that:">								<outline text="Our workforce can klogging projects are effective "/>								<outline text="Risks are managed"/>								</outline>							</outline>						</outline>					<outline text="Consider three policy scenarios:">						<outline text="1. Do nothing; klogs are covered by existing policy."/>						<outline text="2. Do little: ammend existing policies where klogs change things."/>						<outline text="3. Do much: compile all relevant policies into a comprehensive klogging policy."/>						</outline>					<outline text="Look at existing policies covering:">						<outline text="email"/>						<outline text="corporate web site  "/>						<outline text="intranets"/>						<outline text="customer and supplier extranets"/>						<outline text="marketing materials"/>						</outline>					<outline text="Write the first draft and circulate.">						<outline text="You know who needs to sign off."/>						</outline>					<outline text="Publish the final draft">						<outline text="Advise current bloggers and kloggers"/>						<outline text="Post to an intranet site"/>						<outline text="Revise policy handbooks"/>						<outline text="Include in new-klogger orientation"/>						</outline>					</outline>				<outline text="&lt;b&gt;Checklist for ammending electronic use policies. &lt;/b&gt;">					<outline text="Editorial guidelines ">						<outline text="Writing style?">							<outline text="Dogma 2000?" type="link" url="http://dogma2000.cx/dogma.htm"/>							</outline>						<outline text="You are responsible for your words. "/>						</outline>					<outline text="Design Guidelines">						<outline text="How should sites look?"/>						<outline text="Mandatory links? "/>						<outline text="Mandatory design elements?"/>						</outline>					<outline text="Secrecy ">						<outline text="Intranet vs. Extranet granularity?"/>						<outline text="What is secret? "/>						</outline>					<outline text="Privacy ">						<outline text="If you write it, expect that anyone in the company may see it. "/>						</outline>					<outline text="Intellectual property ">						<outline text="Who owns what you write?">							<outline text="Can you take your klog with you when you leave the organization?"/>							<outline text="Can you license and make money from articles you write?"/>							<outline text="Can you take the personal parts of the klog with you? (Like your family photos and bowling league reports). "/>							</outline>						<outline text="Choosing what not to write.">							<outline text="You are your own editor, responsible for what you write. "/>							<outline text="What content is considered inappropriate for internal viewing? for external viewing?"/>							<outline text="How personal is too personal? "/>							</outline>						</outline>					<outline text="Procedures for complaints and censorship/redaction.">						<outline text="The best case scenario.">							<outline text="Problems are self correcting. Provocative posts start dialog among concerned people. No escalation needed."/>							</outline>						<outline text="The worst cases.">							<outline text="Outside parties mired in a protracted debate."/>							<outline text="Heavy-handed responses inhibit everyone from klogging anything meaningful. Self-censorship becomes self-defeating. "/>							</outline>						<outline text="What is censorship/redaction?"/>						<outline text="When not to censor/redact?"/>						<outline text="Escalation list (perhaps...)">							<outline text="Author"/>							<outline text="Klogging coach"/>							<outline text="Author's supervisor"/>							<outline text="HR "/>							<outline text="Legal"/>							<outline text="Marketing"/>							</outline>						<outline text="Guidelines for IT in responding to complaints"/>						<outline text="People authorized to order censorship/redaction">							<outline text="Contact list"/>							</outline>						<outline text="Procedure for censorship/redaction. ">							<outline text="Notification to offender"/>							<outline text="Backup.  "/>							<outline text=""/>							<outline text="Redaction log. "/>							</outline>						</outline>					</outline>				<outline text=""/>				<outline text="&lt;A href=&quot;http://subhonker6.userland.com/rcsPublic/mailto?usernum=0100827&quot;&gt;Suggestions?&lt;/A&gt;"/>				</outline>			<outline text="&lt;b&gt;Model klogging procedures&lt;/b&gt;">				<outline text="New Hire Procedure. ">					<outline text="Supervisor Checklist.">						<outline text="Five minute tutorial">							<outline text="What it is"/>							<outline text="Your first post"/>							<outline text="Your colleague's urls"/>							<outline text="Internal or industry klogs worth scanning"/>							<outline text="Commenting on a post"/>							</outline>						<outline text="Goals and Limits">							<outline text="1 week objectives">								<outline text="Post anything daily"/>								<outline text="Narrate the process of settling in to your job. "/>								</outline>							<outline text="How klogging affects your performance ">								<outline text="Enduring record of your ideas, accomplishments, environment; easier to review "/>								<outline text="Improved communication with colleagues at a distance. "/>								</outline>							<outline text="When to suspect you are klogaholic: ">								<outline text="Is klogging interfering with the rest of your work? "/>								<outline text="Check in with your coach or supervisor. "/>								</outline>							</outline>						<outline text="Sign-up for klogging clinic"/>						</outline>					<outline text="IT Checklist."/>					<outline text="Handoff Suggestions.  "/>					</outline>				<outline text="Employee Changes Jobs or Duties. ">					<outline text="Supervisor Checklist."/>					<outline text="IT Checklist."/>					<outline text="Handoff Suggestions. "/>					</outline>				<outline text="Employee Leaves">					<outline text="Supervisor Checklist."/>					<outline text="IT Checklist."/>					<outline text="Handoff Suggestions. "/>					</outline>				<outline text=""/>				<outline text="&lt;A href=&quot;http://subhonker6.userland.com/rcsPublic/mailto?usernum=0100827&quot;&gt;Suggestions?&lt;/A&gt;"/>				</outline>			<outline text="&lt;b&gt;What should I implement?&lt;/b&gt;">				<outline text="A manager's guide to shared klogging spaces.  ">					<outline text="Managers organize work and, depending on team functions, promote collaboration. Klogs can help. This guide describes: ">						<outline text="Discussion forums "/>						<outline text="Project, team, process sites "/>						<outline text="Workflows"/>						<outline text="Klog community applications and when to use them."/>						<outline text="Configuration types and when to use them"/>						<outline text="Tips for successful implementation "/>						<outline text="Common mistakes to avoid."/>						<outline text="Further reading suggestions.   "/>						<outline text=""/>						</outline>					</outline>				<outline text="&lt;A href=&quot;http://subhonker6.userland.com/rcsPublic/mailto?usernum=0100827&quot;&gt;Suggestions?&lt;/A&gt;"/>				</outline>			<outline text="&lt;b&gt;How about outside the firewall?&lt;/b&gt;">				<outline text="Manager's guide to Extranet klogs. ">					<outline text="For line managers, this guide covers roles klogs play in cross-organization relationships. "/>					<outline text="These include relationships with: ">						<outline text="Suppliers and vendors"/>						<outline text="Strategic alliance partners"/>						<outline text="Customers "/>						<outline text="Recruiting partners, candidates, and alumni"/>						<outline text="Regulators"/>						<outline text="News media"/>						<outline text="Investors. "/>						</outline>					<outline text="Suggested policies"/>					<outline text="Model memos"/>					<outline text="Agenda templates"/>					<outline text="&lt;A href=&quot;http://subhonker6.userland.com/rcsPublic/mailto?usernum=0100827&quot;&gt;Suggestions?&lt;/A&gt;"/>					</outline>				</outline>			<outline text="&lt;b&gt;An Executive's Guide to Blogging. &lt;/b&gt;">				<outline text="For the executive who wants to weblog as a marketing tool, tips on why and how and CYA from other executives who blog.   "/>				<outline text="Examples">					<outline text="executive questionaire template">						<outline text="Blog ">							<outline text="name">								<outline text=""/>								</outline>							<outline text="url">								<outline text="http://"/>								</outline>							</outline>						<outline text="bio box"/>						<outline text="Why did you start to blog? What kept you going once you started? "/>						<outline text="What has it done for your company?"/>						<outline text="How much time do you spend each day? What activities has blogging replaced or complemented? How does it fit into your day? "/>						<outline text="What do you like about the process? What would you change? "/>						<outline text="How have folks responded to your blog? Specifically, your stakeholders: inside the firm, suppliers and customers, investors, media, competitors, and family. "/>						<outline text="How has your blogging changed since you started? "/>						</outline>					<outline text="Dave Winer">						<outline text="Blog ">							<outline text="name">								<outline text="Scripting News"/>								</outline>							<outline text="url">								<outline text="http://scripting.com/"/>								</outline>							</outline>						<outline text="bio box"/>						<outline text="Why did you start to blog? What kept you going once you started? "/>						<outline text="What has it done for your company?"/>						<outline text="How much time do you spend each day? What activities has blogging replaced or complemented? How does it fit into your day? "/>						<outline text="What do you like about the process? What would you change? "/>						<outline text="How have folks responded to your blog? Specifically, your stakeholders: inside the firm, suppliers and customers, investors, media, competitors, and family. "/>						<outline text="How has your blogging changed since you started? "/>						</outline>					<outline text="John Patrick">						<outline text="http://patrickweb.com/weblog/"/>						</outline>					<outline text="Phil Windley.">						<outline text="http://www.windley.com/"/>						</outline>					<outline text="Omar Javaid">						<outline text="Mobilocity chairman of a mobile communications consulting company."/>						<outline text="http://radio.weblogs.com/0101123/"/>						</outline>					</outline>				<outline text="5 steps to get started">					<outline text="1. Have someone set up your site"/>					<outline text="2. Write a little every day"/>					<outline text="3. Be open to feedback"/>					<outline text="4. "/>					<outline text="5. "/>					<outline text=""/>					</outline>				<outline text="3 things to avoid">					<outline text="1. "/>					<outline text="2. "/>					<outline text="3. "/>					</outline>				<outline text="4 best practices">					<outline text="1. Write like yourself."/>					<outline text="2. Write about what interests you. "/>					<outline text="3. Avoid drek. "/>					</outline>				<outline text="Glossaries ">					<outline text="&lt;a href=&quot;http://www.burningbird.net/blogicon/&quot;&gt;Burningbird's Blogicon&lt;/a&gt;: ">						<outline text="http://www.burningbird.net/blogicon/"/>						</outline>					<outline text="&lt;a href=&quot;http://www.microcontentnews.com/resources/glossary/&quot;&gt;Corante's Weblog Glossary&lt;/a&gt;: ">						<outline text="http://www.microcontentnews.com/resources/glossary/"/>						</outline>					<outline text="&lt;a href=&quot;http://theothertim.blogspot.com/?/2002_02_24_theothertim_archive.html&quot;&gt;Tim's Glossary&lt;/a&gt;: ">						<outline text="http://theothertim.blogspot.com/?/2002_02_24_theothertim_archive.html"/>						</outline>					<outline text="&lt;a href=&quot;http://www.fishrush.com/glossaryofterms.htm&quot;&gt;Figure Blogging&lt;/a&gt;: ">						<outline text="http://www.fishrush.com/glossaryofterms.htm "/>						</outline>					<outline text="Some of my favorite klogging ideas.">						<outline text="metaklogging - writing about klogging"/>						</outline>					</outline>				<outline text="&lt;A href=&quot;http://subhonker6.userland.com/rcsPublic/mailto?usernum=0100827&quot;&gt;Suggestions?&lt;/A&gt;"/>				</outline>			<outline text="&lt;b&gt;CIO's Klogging Handbook. &lt;/b&gt;">				<outline text="The CIO wants to know the politics, costs/payback, and internal demand for your app. Preferably delivered on a single sheet of paper or a 4-5 page bulleted PowerPoint presento. It should include: ">					<outline text="Total Cost of Ownership "/>					<outline text="ROI and Measures of Success "/>					<outline text="Aligning your klogging projects with corporate goals "/>					<outline text="Pilot project templates "/>					<outline text="Rollout process "/>					<outline text="Making the Outsource or Insource decision "/>					<outline text="Related specs, standards, and conventions">						<outline text="XML-RPC"/>						<outline text="SOAP"/>						<outline text="RSS"/>						<outline text="Blogger API"/>						</outline>					</outline>				<outline text=""/>				<outline text="&lt;A href=&quot;http://subhonker6.userland.com/rcsPublic/mailto?usernum=0100827&quot;&gt;Suggestions?&lt;/A&gt;"/>				</outline>			<outline text="&lt;b&gt;Project Klogging&lt;/b&gt;">				<outline text="What is the problem and opportunity? ">					<outline text="&quot;Poor communication&quot; is a reason projects fail.">						<outline text="&lt;a href=&quot;http://faculty.washington.edu/ocarroll/infrmatc/managing/howto/tsld025.htm&quot;&gt;Reasons Projects Fail&lt;/a&gt; by Patrick O'Carroll, University of Washington "/>						</outline>					<outline text="Great communication enables all the other project processes">						<outline text="Gathering requirements, setting expectations, planning, control, coordination, stakeholder relations."/>						</outline>					<outline text="Communication Needs within the Project Team">						<outline text="Responsibility"/>						<outline text="Coordination"/>						<outline text="Status"/>						<outline text="Authorization"/>						</outline>					<outline text="Communication failure types:">						<outline text="Updating status"/>						<outline text="Getting help"/>						<outline text="Big picture vs. Small picture "/>						<outline text="Building concensus"/>						<outline text="Not breaking bad news"/>						<outline text="Coordinating and collaborating on work"/>						<outline text="Losing documents"/>						<outline text="Sharing knowledge as people join, work, and leave the project"/>						<outline text="Lost lessons of prior projects"/>						</outline>					<outline text="Meeting quality">						<outline text="Every meeting is time not spent by the project team getting their work done. Where are opportunities to improve meeting quality, efficiency, and effectiveness? "/>						</outline>					</outline>				<outline text="What is Project Klogging? ">					<outline text="Klogging"/>					<outline text="Projects add Scope, Schedule, and Team"/>					<outline text=""/>					</outline>				<outline text="Controlling who sees what. ">					<outline text="Categories and Blogstreaming"/>					<outline text="Syndicating, Aggregating, and Emailing posts"/>					</outline>				<outline text="What should you klog? A project klogging checklist. ">					<outline text="Plan updates">						<outline text="Task start, task end"/>						<outline text="duration delay"/>						<outline text="new tasks"/>						<outline text="Change requests"/>						</outline>					<outline text="Issues "/>					<outline text="Risks ">						<outline text="New ones"/>						<outline text="resolved"/>						</outline>					<outline text="External communication">						<outline text="Weekly Flash Reports"/>						<outline text="Issue Log "/>						<outline text="Project Board Agendas"/>						<outline text="Quality Review Agenda"/>						<outline text="Quality Review Exception Item List"/>						</outline>					</outline>				<outline text="Working with other project tools">					<outline text="Project scheduling "/>					<outline text="Project deliverables "/>					</outline>				<outline text="References">					<outline text="&lt;a href=&quot;http://internet.about.com/library/aabyb_comm_plan.htm&quot;&gt;Before You Develop a Project Communication Plan&lt;/a&gt;, Imran Hameed "/>					<outline text="Weblogs as Project Notebooks, McGee"/>					<outline text="The Fast Forward MBA in Project Management, &lt;a href=&quot;http://isbn.nu/author/Verzuh,%20Eric/&quot;&gt;Eric Verzuh&lt;/a&gt;, &lt;a href=&quot;http://isbn.nu/0471325465/&quot;&gt;isbn 0471325465&lt;/a&gt;"/>					</outline>				</outline>			<outline text="&lt;b&gt;Where to read more?&lt;/b&gt;">				<outline text="Topics to explore">					<outline text="Knowledge management"/>					<outline text="Communities of practice"/>					</outline>				<outline text="Books">					<outline text="The Weblog Handbook: Practical Advice on Creating and Maintaining Your Blog ">						<outline text="http://www.amazon.com/exec/obidos/ASIN/073820756X/dijest"/>						</outline>					<outline text="We've Got Blog: How Weblogs are Changing Our Culture ">						<outline text="http://www.amazon.com/exec/obidos/ASIN/0738207411/dijest"/>						</outline>					<outline text="Blogging: Genius Strategies for Instant Web Content">						<outline text="http://www.amazon.com/exec/obidos/ASIN/0735712999/dijest"/>						</outline>					</outline>				<outline text="Media coverage">					<outline text="Article: &lt;a href=&quot;http://www1.worldcom.com/us/resources/digitalsource/2002Q3/articles/blogging/&quot;&gt;Blogging: Electronic postings and links bring vital information to the surface&lt;/a&gt;. By George Partington. WorldCom Digital Source Magazine, Q3-2002. "/>					<outline text=""/>					</outline>				</outline>			<outline text="&lt;b&gt;Questions This Guide Should Answer.&lt;/b&gt;">				<outline text="How long will it take to deploy our klogspace?"/>				<outline text="What hardware does a klog community need?"/>				<outline text="How can I define business objectives for my klogspace? "/>				<outline text="How should I train users and ensure that our klogspace is the place where work gets done? "/>				<outline text="How can I set clear guidelines, policies and governance for our klogging? "/>				<outline text="What is the optimum way to manage navigation and searchability? "/>				<outline text="What are the established publishing mechanisms for klogs and which would best support my klog objectives? "/>				<outline text="How do I identify best practices and enhance online content to add value? "/>				<outline text="How do I gain sufficient resources to manage klogging as a defined project? "/>				<outline text="How do I measure the effectiveness of my klogspace, and demonstrate its value to the business? "/>				<outline text="How do I gain executive sponsorship? "/>				<outline text="What are the key questions to consider when developing my klogspace?"/>				<outline text="What are the advantages of klogging vs. other KM projects?"/>				<outline text="How many FTE must I commit to launch and sustain klogging?"/>				<outline text=""/>				<outline text="&lt;A href=&quot;http://subhonker6.userland.com/rcsPublic/mailto?usernum=0100827&quot;&gt;Suggestions?&lt;/A&gt;"/>				</outline>			<outline text="&lt;i&gt;What am I missing?&lt;/i&gt;">				<outline text="I'm looking for models, examples, rules of thumb. "/>				<outline text=""/>				<outline text="&lt;A href=&quot;http://subhonker6.userland.com/rcsPublic/mailto?usernum=0100827&quot;&gt;Suggestions?&lt;/A&gt;"/>				</outline>			</outline>		</body>	</opml>