Chat rooms convert visitors to employees.
Business 2.0 reports about GoArmy.com:
The site's chat room is hosted by online recruiters. There, anonymous teens can ask questions like "Am I too fat?" It's turned out to be a huge driver: On average, 750 people chat each day. Of those, 10 percent end up enlisting.Take aways:
- It pays to really talk with human beings.
- Anonymity makes job seekers feel safer.
- Safety encourages candor.
- Immediacy matters.
- Communicate like your customer: using their forms, media, language, cultural references.
- Communicate as yourself: authenticity is everything.


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